Terms of Use

moCal – Terms of Use
Effective from 01st January 2024

Moris Media Private Limited thanks you for choosing moCal. These Terms of Use (referred to also as "Terms" or "Agreement") represent a legal agreement between you and Moris Media Private Limited (referred to also as “Moris Media”, “we”, “our”, or “us”) and govern your use of all the text, data, information, software, graphics, photographs, and other materials that we and our affiliates make available to you (collectively referred to as “Documentation”), including our websites, services, plug-ins, software, or other downloadable tools (collectively referred to as the “Platform” or “Website,” and together with the Documentation, these “Services”). moCal “Users” are individuals or entities who have created a moCal account, and moCal “Invitees” are people who have scheduled a meeting with a moCal User but may or may not have registered with moCal. A moCal “Viewer” is a person who visits the moCal Website but may or may not be a moCal User or moCal Invitee.

If you are agreeing to these Terms on behalf of a company or other organization, you confirm that you are authorized to agree to these Terms on behalf of such company or organization (“Authorized User”).

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE. YOUR USE OF THESE SERVICES INDICATES THAT YOU HAVE READ AND ACCEPTED THESE TERMS. YOU CANNOT USE THESE SERVICES IF YOU DO NOT ACCEPT THESE TERMS. THESE TERMS INCLUDE A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING A CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS AND WITH RESPECT TO ANY DISPUTES YOU MAY HAVE WITH MORIS MEDIA.

IF YOU ARE A moCal USER, AUTHORIZED USER, VIEWER, OR INVITEE LOCATED IN INDIA, WE ADHERE TO THE INFORMATION TECHNOLOGY ACT, 2000 AND ITS RULES AND AMENDMENTS, ENSURING COMPLIANCE WITH LOCAL DATA PROTECTION AND PRIVACY LAWS. Our commitment to protecting your data is of utmost importance, aligning with both international and Indian IT laws.

IF YOU ARE A moCal USER, AUTHORIZED USER, VIEWER, OR INVITEE LOCATED IN THE EUROPEAN ECONOMIC AREA, SWITZERLAND, OR UNITED KINGDOM, THE DATA PROCESSING ADDENDUM ACCOMPANIES THESE TERMS AND SETS FORTH OTHER TERMS OF OUR AGREEMENT THAT APPLY SOLELY TO THE EXTENT ANY INFORMATION YOU PROVIDE TO MORIS MEDIA INCLUDES PERSONAL DATA OF INDIVIDUALS LOCATED IN THE EUROPEAN ECONOMIC AREA, SWITZERLAND, AND THE UNITED KINGDOM.

Scope:

moCal's services facilitate online appointment scheduling. You are only permitted to access and utilize the Services in accordance with these Terms. Please note that these Terms govern your use of the Services, including, but not limited to, how your Invitees schedule appointments with you.

When utilizing the features of the Services, you are subject to any posted agreements, policies, or guidelines applicable to such features. These Terms incorporate by reference all such agreements, policies, and guidelines, including the Privacy Notice, the End User License Agreement, and the Data Processing Addendum (as applicable).

General Use:

We invite you to utilize these Services for your own personal, non-resale purposes ("Permitted Purposes") – feel enjoy to enjoy our services!

Subject to these Terms, we grant you a limited, personal, non-exclusive and non-transferable license to use and display the Documentation and a limited, personal, non-exclusive and non-transferable license to access and use the Service following the creation of a Free Account or Paid Account in accordance with the provisions set forth below. You have no other rights to the Service, and you may not use the Service for any purpose beyond the access granted by this Agreement. Customer shall not at any time, directly or indirectly, and Customer shall not permit any Authorized Users to: (i) copy, modify, or create derivative works of the Services or Documentation, in whole or in part; (ii) rent, lease, lend, sell, license, sublicense, assign, distribute, publish, transfer, or otherwise make available the Services or Documentation; (iii) reverse engineer, disassemble, decompile, decode, adapt, or translate the Services or Documentation; or (iv) If you make reproductions of any portion of this Website for Permitted Purposes, you must include all of our copyright and other proprietary notices exactly as they appear on this Website.

We also grant you a limited, personal, non-exclusive, non-transferable license to download, install, and operate any plug-ins, software, information, or other content that we may specifically identify within the Website as available for download solely in connection with accessing the Website, including, but not limited to, relevant moCal browser extensions ("Downloadable Tools"). These Downloadable Tools are also subject to the additional terms provided upon download, including our End User License Agreement.

Our Service is not intended for use by children under 13 years of age, with the exception of the Educational Use section of these Terms. You are responsible for ensuring that all moCal Users and Invitees are at least 13 years old. Our Terms prohibit creating an account with fraudulent information, including creating an account on behalf of another person or a person under the age of 18.

Educational Use:

Children under the age of 13 may only use the Services through an account created by and under their parent/legal guardian or school/educator; any other use is expressly prohibited. Customer is and shall be responsible for compliance with the U.S. Family Educational Rights and Privacy Act ("FERPA") and the Children's Online Privacy Protection Act of 1998 and its implementing regulations (collectively "COPPA") if You are a school or educator in the United States and want your students to use the Services. Indian parents will ensure that they are compliant with the provisions specified in the Information Technology Act, 2000 governing usage of services for children under the age of 13; the purpose as illustrated with only be limited to Education and the user will have the onus of ensuring compliance with the laws.

To the extent that Moris Media has access to "education records" as defined by FERPA and Information Technology Act, 2000 and their implementing regulations, it is deemed and shall function as a "school official" with "legitimate educational interests" when carrying out its responsibilities under this Agreement, and the parties agree that you have "direct control" over the use of "education records" as defined by FERPA. Moris Media agrees to comply with its obligations under FERPA and Information Technology Act, 2000, including but not limited to the limitations on re-disclosure of personally identifiable information from education records set forth in FERPA and Information Technology Act, 2000, as well as the terms listed below.

This means that you must notify the parents/guardians of the students whose personally identifiable information you will collect and share with us, and obtain their consent, before the students register for or use the Services. You must provide parents/guardians with a copy of our Privacy Policies, when obtaining such consent. You must maintain a record of all consents and provide them to us upon request. In addition, you are liable for verifying the student-parent relationship and adhering to the parent's right to examine the child's personally identifiable information. You must comply by requesting and providing Moris Media with a data subject request for the aforementioned data, or any modifications to such data requested by the parent, and by providing the data to the parent after verifying the student-parent relationship. If you are located outside the United States and India, Moris Media will rely on you to obtain any required consents or approvals from the parent or guardian of any student covered by similar laws, and you must comply with such laws as a condition of your and your students' use of the Services.

Account Setup:

In order to use the website, you must create a moCal account. You may create either a free ("Free Account") or a paid ("Paid Account") account. Moris Media authorizes you to create only one free account. Moris Media reserves the right to terminate any additional Free Accounts you create, as well as inactive Free Accounts older than 120 days.

We collect registration-related information, including your email address and name, when you create an account. We will determine whether or not to authorize your proposed account once you have submitted the required registration information. If authorized, you will receive an email with instructions on how to complete registration. You agree to provide true, accurate, current, and complete information as long as you use the account, which you can do by logging into your account and making the necessary adjustments. You are responsible for adhering to these Terms whenever you access this Website, whether directly or via any account you create on or through this Website. Due to the fact that this is your account, it is your responsibility to acquire and maintain all necessary apparatus and services in addition to paying any fees associated with accessing and using this website. You agree to select strong and secure passwords and to maintain the confidentiality of your passwords, including any password of a third-party site that we may permit you to use to access this Website. If you believe your password or this website's security has been compromised in any way, you must notify us immediately at support@mocal.ai

When you upgrade to a Paid Account, Moris Media or our invoicing processors collect your billing details. Our Privacy Notice ensures that all information is safeguarded.

Subscription Plans, Fees, and Payments:

By utilizing moCal's services, you agree to adhere to the payment terms outlined on our pricing page for the services you use. When you provide a payment method, you are granting us express authorization to charge for your subscription, including applicable fees, taxes, and additional charges at regular intervals. These charges are based on the specific subscription plan and services you select.

moCal offers various subscription durations, such as monthly or yearly plans, detailed on our pricing page. For account renewals, moCal will automatically bill the current fee for your chosen subscription type, along with any relevant taxes, to your provided payment method. Each renewal period may include a price adjustment based on the Consumer Price Index (“CPI”) + 3%, unless a different rate is communicated to you prior to the start of the renewal term. Please note that all payments made to moCal are non-refundable.

In cases where payment processing is facilitated by third parties, moCal is not liable for any discrepancies or issues arising from these third-party services. If applicable, you are responsible for keeping your billing information up-to-date to avoid any service interruptions.

BY CREATING A PAID ACCOUNT, YOU AGREE THAT MORIS MEDIA MAY CHARGE YOUR PAYMENT METHOD, EITHER DIRECTLY OR THROUGH ITS PAYMENT PROCESSORS, FOR THE AMOUNTS DUE FOR YOUR INITIAL SUBSCRIPTION PERIOD AND FOR ADDITIONAL SUBSCRIPTION PERIODS, UNTIL YOUR ACCOUNT IS CANCELLED OR TERMINATED. PLEASE PRINT THESE TERMS & CONDITIONS FOR YOUR RECORDS.

Renewal/Cancellation:

Paid Accounts will renew automatically for the same subscription period unless you terminate before the end of the current subscription period. You can terminate your account at any moment within the moCal application by visiting the "billing" page, which is accessible via the "account" menu's drop-down. The cancellation is effective instantly. Please be aware that after you terminate your account, you may no longer be able to use or access the Platform, and you will not be eligible for a refund of any fees you've paid.

Legal Compliance:

Regarding your use of our website, you agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations. Moris Media reserves the right to investigate complaints or reported violations of our Terms and to take any action we deem appropriate, including but not limited to terminating your User account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, e-mail addresses, usage history, posted materials, IP addresses, a description of the alleged infringement and your location. You agree to immediately notify Moris Media if you become aware of any unauthorized or unlawful use of the Site.

Intellectual Property:

Our Services may include our service marks or trademarks, as well as those of our affiliates or other companies, in the form of words, illustrations, and logos, as well as any and all intellectual property provided to Customer or any Authorized User in connection with the Services ("moCal IP"). The 'moCal' name, moCal logo, individual Service names, and their respective logos are trademarks of Moris Media Private Limited. You agree not to use or display these trademarks in any manner without prior permission from Moris Media. Additionally, our website is protected by international copyright regulations. You are prohibited from duplicating, redistributing, using, or publishing any portion of our website. Utilizing our services does not grant you any ownership rights to our website or materials. Moris Media reserves all rights not expressly granted to Customer under the terms of this Agreement. Except for the limited rights and licenses expressly granted under this Agreement, nothing in this Agreement grants Customer or any third party any intellectual property rights or other right, title, or interest in or to the moCal IP, whether by implication, renunciation, estoppel, or otherwise.

Notices and Messages:

By using the Services, you agree to receive email communications from us. These communications may contain notices about applicable fees and charges, transactional information, and other information relating to or concerning the Services. These communications are an integral part of our relationship with you. By scheduling a meeting as an Invitee with a moCal User, you consent to receive transactional communications (such as booking confirmations and reminders) related to the scheduled meeting. If, as an Invitee, you provide your phone number for text notifications, you agree to receive SMS notifications from Moris Media regarding the appointed meeting between you and the moCal User.

You concur that any notices, agreements, disclosures, or other communications we send you electronically will satisfy any legal communication requirements, including the requirement that such communications be in writing. You agree to maintain accurate contact information and monitor your email settings to ensure that you receive communications from us at your discretion and as required. If you as an Invitee and/or moCal User consent to the use of SMS notifications as described herein, you also agree to comply with the moCal Acceptable Use Policy when sending and/or receiving such SMS notifications.

Links to Other Websites:

Our Website may contain links to the websites of third parties. These links have been provided solely for your convenience. By linking to these websites, we do not create them, have any affiliation with them, or sponsor them. The inclusion of links on our Website does not constitute an endorsement, guarantee, warranty, or recommendation of the linked-to websites. Moris Media has no control over the legal documents and privacy practices of third-party websites; by using them, you may grant those websites permission to use or control your information in ways that Moris Media would not. Consequently, you access websites of third parties at your own risk.

moCal Community:

These moCal Community Terms of Use (“Community Terms”) apply to your use of the moCal Community, our interactive platform (“moCal Community”). These Community Terms supplement our general Terms of Use and are incorporated into them by reference. Therefore, both the Community Terms and moCal’s Terms of Use govern your participation in moCal Community. To engage with moCal Community, you must have an active moCal account.

Please read these Community Terms carefully before accessing moCal Community. By using the platform, you acknowledge that you have read and agree to these terms. You cannot participate in moCal Community if you do not accept these terms.

Community Engagement and Conduct:

moCal Community is a collaborative space where users can share knowledge and experiences to maximize their use of moCal. It is crucial that all users contribute to the moCal Community in a respectful and safe manner. The “Unauthorized Activities” outlined in our general Terms of Use also apply here. Additionally, users must refrain from posting or sharing content that:

  • Promotes or condones violence, hatred, or discrimination against any group based on race, ethnicity, religion, gender, age, sexual orientation, disability, or any other protected status.
  • Contains hate speech as defined by relevant laws and regulations.
  • Incites violence, harassment, or harm towards others.
  • Is defamatory, obscene, offensive, or vulgar.
  • Infringes upon the rights of others, including intellectual property, privacy, or other legal rights.
  • Violates any applicable laws or regulations.

Your participation in moCal Community must comply with all relevant local and international laws.

User Content Responsibility:

User Content in moCal Community includes messages, reactions, posts, replies, multimedia, and personal identifiers like names and photos. You are solely responsible for your User Content. While moCal is not obligated to monitor User Content, we reserve the right to review it for compliance with these Community Terms and applicable laws. We may take necessary actions, including content removal, account suspension, legal steps, or other responses to violations, without prior notice.

By contributing User Content, you grant moCal a perpetual, irrevocable, royalty-free, global license to use, modify, publish, and display this content in connection with operating and improving moCal Community.

Public Nature of User Content:

Though posting in moCal Community is limited to moCal Users, the content is publicly accessible. Be mindful that your User Content can be seen by anyone. Avoid sharing confidential or sensitive information. moCal is not liable for any third-party use or misuse of your User Content.

Community Rewards:

Engagement in moCal Community may be recognized with rewards like badges, points, or prizes (“Rewards”), offered at moCal’s discretion. We reserve the right to modify, suspend, or terminate these Rewards without notice. Rewards have no cash value, are non-transferable, and do not confer property rights.

Community Engagement:

moCal offers public areas like our blog and idea portal (“Forums”) for you to engage with others and share your thoughts. If you make a submission, such as feedback, data, text, or other materials (“Submission”), we’re thrilled to hear from you! Your insights are invaluable in enhancing moCal for everyone. By sharing a Submission, you agree that we can freely use it without any restrictions or compensation to you.

Remember, anything posted in our Forums can be seen and used by others. If you wish to have your information removed from a Forum, please contact support@mocal.ai. We will do our best to accommodate your request, but there may be instances where removal isn’t possible, and we will explain why.

Your Submissions are entirely your responsibility, and you should consider them non-confidential and non-proprietary. While using the Forums, be aware that your Submissions can be viewed by anyone. moCal does not necessarily endorse or pre-screen Submissions – remember, content from others may sometimes be offensive. Also, we cannot guarantee the ability to edit or delete any Submission after posting.

By submitting any content, you affirm that you own all rights to your Submission, it does not infringe on others' rights, complies with laws and regulations, and is in good taste. You grant moCal an irrevocable, royalty-free license to use, modify, publish, and display your Submission, and to allow others to do the same, in any manner including on our Website.

moCal is not obligated to publish any content on our Forum and reserves the right to remove any content at our discretion, with or without notice.

Unauthorized Activities:

To be clear, we authorize your use of these Services only for Permitted Purposes. Any other use of these Services beyond the Permitted Purposes is prohibited and, therefore, constitutes unauthorized use which may result in the violation of various United States and international copyright laws, the deletion of your moCal account, or a block from the Services. Unless you have written permission from us stating otherwise, you are not authorized to use these Services in any of the following ways. (Note that these are examples only, and the list below is not a complete list of everything that you are not permitted to do):

You are not allowed to use the Services:

  • To create a competing product, resell or broker the Services to any third-party;
  • In a manner that modifies, publicly displays, publicly performs, reproduces, or distributes any of the Services;
  • In a manner that violates any relevant law or the Terms of this Agreement, including but not limited to anything that is illegal in the jurisdiction where the User, Invitee and/or Authorized User is located;
  • To stalk, harass, spam, or harm another individual, organization, or business;
  • To disclose information that you do not have permission to disclose;
  • To impersonate any person or entity, misstate your Personal Data, or otherwise misrepresent your affiliation with a person or entity;
  • To interfere with or disrupt the Services or servers or networks connected to the Services;
  • To use any data mining, robots, or similar data gathering or extraction methods in connection with the Services;
  • To disseminate any viruses, worms, or otherwise harmful code; or
  • To attempt to gain unauthorized access to any portion of the Services or any other accounts, computer systems, or networks connected to the Services, whether through hacking, password mining, or any other means;
  • To submit or store Payment Card Industry data (such as credit card numbers) without using an authorized moCal payment integration;
  • To disclose any types of information listed in the laws of the land where the service is being used or other relevant privacy regulations, including medical or health insurance information, education information, employment information, credit or debit card information, or any other financial information, driver’s license, or other government identification number;
  • To disclose or collect any types of information considered to be protected classification characteristics under applicable laws of the land, including Age, race, colour, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status, and genetic information (including familial genetic information); and
  • To disclose or collect any information defined by relevant laws as biometric information, or any information that falls within the definition of “special categories of data” under EU Data Protection Laws, “protected health information” under California, Information Technology Act in India or other relevant law or regulations. “Special categories of data” include, for example, information about an individual’s race, ethnic origin, politics, religion, trade union membership, genetics, biometrics, health, sex life, sexual orientation, or criminal records.
Fair Use Policy:

The Fair Use Policy of moCal builds on existing use restrictions and ensures that all customers can use the services equitably. Certain moCal features, such as notifications, may be aggregated and sent from fewer email or phone addresses or numbers. This indicates that multiple consumers are concurrently utilizing these features. If a single user places disproportionately high demands on the services, it may negatively impact the experience of other moCal users. The vast majority of our customers make considerate use of the service, and their consumption levels have no negative impact on service capacity. However, even the actions of a small number of customers who improperly utilize the service have the potential to have a substantial impact on the service for other customers.

The use of certain customer features, such as SMS notification, is perpetually monitored. Moris Media reserves the right, in order to defend its platform and other customers' usage, to restrict usage, suspend access, or charge fees for excessive usage when a customer generates an exceptionally high burden over a brief period of time. This policy will only affect consumers who consistently generate an exceptionally high burden over an extended period of time.

Beta Features:

moCal occasionally offers certain Services as closed or open beta versions ("Beta Service" or “Beta Services”) for testing and evaluative purposes. By engaging with these Beta Services, you acknowledge that moCal holds the exclusive right to determine the testing period. The success of these Beta Services and their potential transition to commercial services is at our sole discretion. Your participation in Beta Services does not obligate you to purchase a subscription for any future paid Services. We reserve the right to modify, suspend, or discontinue any Beta Services, either in whole or in part, at any time without prior notice. moCal is not liable for any impact this may have on you or third parties.

Free Trial Offer:

If you sign up for a free trial of one or more of moCal's Services, we will provide these Services to you at no cost for the trial period, which ends on the earlier of (i) the conclusion of the free trial period for the selected Services (unless you choose to end it sooner), (ii) the commencement of any paid subscription for these Services, or (iii) termination by moCal at our discretion. Be aware that any data entered or customizations made during the free trial will be lost unless you (i) purchase a corresponding paid subscription, (ii) upgrade to a relevant paid Service, or (iii) export your data before the trial ends. Please note that during the free trial, the Services are provided "as-is" without any form of warranty, support, or liability, as permitted by law.

Indemnification:

You are solely liable for any violation of these Terms that you commit. You agree to indemnify and hold Moris Media, its parents, subsidiaries, affiliates, officers, agents, employees, resellers or other partners, and licensors harmless from any claim, demand, loss, or damages, including reasonable attorneys’ fees (“Losses”), resulting from any third-party claim, suit, action, or proceeding (“Third-Party Claim”) that the Customer Data, or the use thereof in accordance with this Agreement, infringes or misappropriates such third party’s intellectual property rights or violates any applicable law or regulation and any Third-Party Claims based on Customer’s or any Authorized Users’ (i) negligence or wilful misconduct; (ii) use of the Services in a manner not authorized by this Agreement; (iii) use of the Services in combination with data, software, hardware, equipment, or technology not provided by Moris Media or authorized by Moris Media in writing; or (iv) modifications to the Services not made by Moris Media, provided that Customer may not settle any Third-Party Claim against Moris Media unless Moris Media consents to such settlement, and further provided that Moris Media will have the right, at its option, to defend itself against any such Third-Party Claim or to participate in the defence thereof by counsel of its own choice.

Warranty Disclaimer:

THE SERVICES ARE PROVIDED "AS IS" AND MORIS MEDIA HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. MORIS MEDIA EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AS WELL AS ANY AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. MORIS MEDIA MAKES NO WARRANTY OF ANY KIND THAT THE MORIS MEDIA IP, OR SERVICES, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, WILL MEET CUSTOMER'S OR ANY OTHER PERSON'S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM, OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR FREE. MORIS MEDIA EXPRESSLY DISCLAIMS ALL WARRANTIES REGARDING THIRD-PARTY INTEGRATIONS.

THIS MEANS THAT WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED OR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR OUR SUBSIDIARIES/OTHER AFFILIATED COMPANIES THROUGH THE SERVICES SHALL CREATE ANY WARRANTY. WE DENY ALL EQUAL REIMBURSEMENTS.

Limitation of Liability:

MORIS MEDIA IS NOT LIABLE TO YOU OR THIRD PARTIES FOR ANY DAMAGES THAT RESULT FROM YOUR USE OF THE SERVICES OR YOUR DISPLAYING, COPYING, OR DOWNLOADING OF ANY DOCUMENTATION TO OR FROM THE WEBSITE. IN NO EVENT SHALL MORIS MEDIA BE LIABLE PURSUANT TO OR IN CONNECTION WITH THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY: (a) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR

IN NO EVENT WILL MORIS MEDIA'S AGGREGATE LIABILITY OR MORIS MEDIA'S INDEMNIFICATION OBLIGATIONS ARISING OUT OF OR RELATED TO THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE EXCEED THE GREATER OF (I) THE AMOUNT PAID, IF ANY, BY YOU TO MORIS MEDIA IN CONNECTION WITH THESE TERMS IN THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY OR (II) INR 7,500.00.

THIS LIMITATION OF LIABILITY IS A FUNDAMENTAL ELEMENT OF THE AGREEMENT BETWEEN YOU AND MORIS MEDIA AND SHALL APPLY TO ALL CLAIMS OF LIABILITY, EVEN IF MORIS MEDIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THESE REMEDIES FAIL IN THEIR ESSENTIAL PURPOSE.

Local Laws; Export Control:

We control and operate the Services from our headquarters in India, and it may not be possible or appropriate to use the Services in their entirety in other locations. If you use the Services outside India, it is your sole responsibility to comply with local laws.

Moris Media and you must comply with all applicable export control laws and regulations in India. Without limiting the foregoing: (a) you acknowledge that the Services may be subject to the India’s Export Administration Regulations; (b) you affirm that you do not, and will not: (i) permit moCal Users or Invitees to access or use the Services in a India embargoed country; (ii) or permit moCal Users or Invitees on the India’s Denied Persons, Entity, or Unverified Lists; or (iii) permit moCal Users or Invitees on India’s Specially Designated Nationals and Consolidated Sanctions list; and (c) you are responsible for complying with any local laws and regulations that may affect your right to import, export, access, or use the Services.

Dispute Resolution and Arbitration; Class Action Waiver.
Please spend some time to properly read this section as it impacts your Legal Rights:

This clause facilitates the expeditious and efficient resolution of any dispute between us and you. Thus, "dispute" has the broadest meaning permitted by law and encompasses any claims against other parties relating to services or products provided or billed to you (such as our licensors, suppliers, dealers, or third-party vendors) whenever you also assert claims against us in the same proceeding.

This provision stipulates that all disputes between you and us will be resolved through binding arbitration, as your acceptance of these Terms constitutes a waiver of your right to litigate claims and to be heard by a judge or jury. We prefer arbitration because we believe it is less dramatic than litigation. To clarify, in arbitration there is no judge or jury, and court review of an arbitration award is limited. The arbitrator must adhere to the terms of this Agreement and has the same ability to award damages and relief as a court (including attorney's fees). YOU AND MORIS MEDIA AGREE THAT ANY AND ALL DISPUTES, AS DEFINED ABOVE, BASED ON ACTS OR OMISSIONS IN THE PAST OR FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT PURSUANT TO THIS PROVISION.

Pre-Arbitration Claim Resolution

You must first give us a chance to remedy or resolve any dispute by emailing us the following information at support@mocal.ai (1) your name, (2) your address, (3) a written description of your claim, and (4) a detailed description of the relief sought. If we are unable to resolve the dispute within 60 days of receiving your notification, you may pursue arbitration.

Arbitration Methods

If this clause applies and the dispute is not resolved as described above (Pre-Arbitration Claim Resolution), either you or we may initiate arbitration proceedings. Pre-identified arbitrators will arbitrate all disputes, and a single arbitrator will preside over the proceedings. The arbitration will be initiated as an individual arbitration, and not as a class arbitration under any circumstances. Whenever it conflicts with the applicable arbitration rules, this provision governs. The arbitration will not be subject to class action procedures or rules under any circumstances. Due to the interstate nature of the Services and these Terms, laws laid down under the Indian Constitution governs the arbitrability of all disputes. Nevertheless, the arbitrator will apply the applicable substantive law in accordance with the FAA and the applicable statute of limitations or condition precedent to suit. You or we may initiate arbitration in the courts of Kolkata, West Bengal, India.

Waiver of Class-Action Proceedings

The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action, or private attorney general action) unless both you and Moris Media agree to do so following the commencement of the arbitration.

Other

You acknowledge and agree that by accepting this provision of these Terms, you and we are each waiving the right to a trial by jury or in a public court. If any clause within this provision (other than the Class Action Waiver clause above) is determined to be unlawful or unenforceable, that clause will be severed from this provision, and the remaining provisions will continue to apply. If the Class Action Waiver clause is determined to be unlawful or unenforceable, the entirety of this provision will be void and the dispute will be resolved by a court. This provision will survive the termination of your account with us or our affiliates, as well as the cessation of your use of this website. We agree that, despite any contrary provision in this Agreement, if we make any change to this provision (other than a change to the Notice Address), you may reject any such change and require us to adhere to the language in this provision in the event of a dispute between us.

General Terms:

We believe direct communication resolves the majority of issues; if we believe you are violating these Terms, we will likely inform you. If practicable, we might also recommend the necessary corrective action(s). Nevertheless, certain violations of these Terms, as determined by us, may necessitate the immediate termination of your access to this Website without prior notice.

Designated courts in Kolkata, West Bengal, India set as per provisions of the Indian Constitution govern these Terms to the utmost extent permitted by applicable law, without regard to preference or conflicts of law provisions. Except for disputes subject to arbitration as described above, any disputes arising out of or relating to these Terms or this Website shall be resolved by the courts of Kolkata, India. Except as otherwise provided in the dispute resolution provision, if any of these Terms are found to be inconsistent with applicable law, then such term(s) will be interpreted to reflect the parties' intentions, and no other terms will be modified. By choosing not to enforce any of these terms, we do not waive our legal rights. These Terms, along with our Privacy Notice, End User License Agreement, FERPA COPPA Privacy Policy, and the Data Processing Addendum (as applicable), Information Technology Act 2000, India constitute the entire agreement between you and us and, as such, supersede any prior or contemporaneous negotiations, discussions, or agreements between Moris Media and you pertaining to the Services. This Agreement incorporates by reference any and all definitions found in the Privacy Policy, End User License Agreement, FERPA COPPA Privacy Policy, Information Technology Act 2000, India and Data Processing Addendum. The rights granted to Moris Media by our Terms shall survive the expiration or termination of this Agreement. Any additional terms, conditions, consent, renunciation, alteration, or modification must be in writing and signed by both parties to be valid. Moris Media's acceptance of any order is expressly conditioned on compliance with the terms and conditions of this Agreement. Any proposed additional or inconsistent terms or conditions, including those in or accompanying any Customer proposal, any Customer purchase order, or other agreement or any other Customer document issued in connection with the sale or delivery of Products or Services, are regarded by Moris Media as a material change and are objected to and rejected. The acceptance of orders by Moris Media does not imply consent of the terms and conditions contained therein.

In no event shall Moris Media be liable to Customer, or deemed to have breached this Agreement, for any failure or delay in performing its obligations under this Agreement, if and to the extent such failure or delay is caused by circumstances beyond Moris Media's reasonable control, including but not limited to acts of God, flood, fire, earthquake, explosion, war, terrorism, invasion, riot or other civil unrest, strikes, epidemics, contractor difficulties, labour stoppages, or governmental restrictions.

Unless Customer has notified Moris Media to the contrary in writing (including via email to support@mocal.ai, legal@mocal.ai, or marketing@mocal.ai, Moris Media may disclose your company as a moCal customer (if you use moCal for business purposes and/or use a business email address as your moCal User email address) and may use your company's name and logo on the Website and in Moris Media's promotional content. Moris Media will be granted a revocable, non-exclusive, non-transferable, non-sublicensable, royalty-free license ("Trademark License") to use, display, and reproduce such party's name, logo, trademarks, and service marks ("Trademarks"). Both parties acknowledge that the Trademark of the other party is and will remain the sole property of that party.

Modification of Terms:

We reserve the right to modify these terms at any time by posting updated terms on our website and/or by sending an email to the address you provided. These Terms are current as of the aforementioned Effective Date. If there are any modifications to these Terms, we will post them on this page, so kindly check back periodically. If you continue to use moCal after these modifications become effective, you consent to the revised Terms. Therefore, it is essential that you periodically examine our Terms to ensure that you are still in agreement with them. If you disagree with these modifications, your only recourse is to stop using this website. Moris Media reserves the right to alter any and all aspects of our services without prior notice.

Contact Us:

If you have any questions about these Terms or otherwise need to contact us for any reason, you can reach us here.

moCal – Privacy Policy
Effective 01st January 2024

moCal’s mission is to help you schedule better. To do so, we need personal information from you and the people scheduling time with you – there’s no way around it. But we don’t take this responsibility lightly. We recognize the importance of privacy and your rights, and we want you to feel confident about using our services and in your interactions with us. We want you to love moCal as much as we do, but if you do not agree with this policy then please do not access or use the Website.

The sections below contain the information you may want to know about this topic. We’ve tried to make them as straightforward as possible, but we realize it’s a lot of information. If you still have any questions, please reach out to us via email.

have any questions, please reach out to us via email.

Introduction:

This privacy notice (“Privacy Notice” or “Notice”) describes how Moris Media and its affiliate Interview Schedule, Inc. d/b/a Prelude (“moCal”, “Moris Media”, “we”, or “us”) collect, use, and disclose your Personal Data. Throughout this document, we will use a few definitions to describe various products, roles and relevant terms:

Website means all of the text, data, information, software, graphics, photographs and more that we and our affiliates may make available to you, plus our websites (including the moCal Help Center) and any services, extensions, plug-ins, software, or applications (including moCal Click, moCal for Chrome, moCal for Firefox, and any moCal applications) that we may provide to you

Users are the people who have created a moCal account

“Invitees” are people who have scheduled a meeting with a User but may or may not have registered with moCal. Invitees also include candidates in the context of the Prelude service.

Viewer is a person who visits the Website but may or may not be a User or Invitee.

“Personal Data” is any data relating to an identified or identifiable natural person that is processed by Moris Media as described in this Privacy Notice when such information is protected as “personal data” or “personal information” or a similar term under applicable data protection laws.

Applicability:

This Privacy Notice applies to Personal Data Moris Media collects when you visit or use our Website as described in the “Information We Collect” section of this Privacy Notice below. Moris Media is the controller of that Personal Data. This Privacy Notice does not apply to Personal Data within Customer Data (as that term is defined in your agreement with Moris Media), such as information a User collects about an Invitee when an Invitee books a meeting or interview using our services. We process Personal Data within Customer Data on our customers’ behalf as a processor or service provider. If you are an Invitee and have questions about how your data is processed by our customers or wish to exercise your rights with respect to that data, you must reach out to the User who collected your information. If you contact us about Personal Data within Customer Data and are able to identify the company or User with whom you have interacted, we will promptly notify the relevant customer who collected your data of your inquiry.

Information We Collect:

We collect information about you directly from you and automatically through your use of our Website. To help you protect yourself and your information, we encourage you to provide and collect only that information that is necessary for using our Website. For example, to schedule a meeting, the only information that is necessary is names, email addresses, date, and time. Please note that if you choose not to share certain Personal Data with us, or refuse certain contact permissions, we might not be able to provide certain parts of the Services.

moCal is not directed to children under thirteen (13) years of age, and we do not knowingly collect personal Data from children under 13. If we discover that a child under 13 has provided us with Personal Data, we will promptly delete such Personal Data from our systems. For educational service providers and schools, please see our FERPA and COPPA Privacy Policy and Notice.

Information You Provide:

Moris Media collects the following information, either directly from Users, Invitees, or Viewers, or through third parties regarding Users, Invitees, or Viewers.

Appointment Information:

A User may voluntarily give us certain information when scheduling and setting up appointments. This can include name, email address, phone number; email addresses of other people and/or Invitees; the subject of the meeting; and any other information a User provides or collects upon scheduling, pursuant to the moCal Terms of Use or an executed agreement with Moris Media. moCal processes the information an Invitee provides to a User when scheduling with the User on the User’s behalf as a processor or service provider.

moCal Calendar Availability:

A User may connect their calendar with moCal. Our calendar integration only checks the duration and free/busy status of the events in your calendar so that we don’t book you when you’re busy. We never store details about the appointments in your connected calendar, such as who you are meeting with, their email address, or the meeting title. Although connecting your calendar to our services makes the scheduling process much more efficient, you are not required to connect your calendar to use our services. More information about access the moCal app and extensions have to your connected calendar is available here. moCal processes the calendar information on the User’s behalf as a processor or service provider. (For Prelude Service Users Only), the Prelude service works a bit differently. Moris Media will have access to the duration, free/busy status of the events in your calendar, attendees, start time, and the title of these events. We need this information in order to understand which events are movable on a User’s calendar so interviews may be scheduled more seamlessly.)

Information Received from the Third Parties

If you choose to connect your account to your account with a third-party service, we may receive or be granted access to information from such third-party service, including Personal Information. For example, if you use the Prelude service and enable applicant tracking systems integrations for the recruiting use case within Prelude, your ATS may send to Prelude certain Personal Information as determined by you. You can stop sharing your information from a third-party service with us by removing our access to that service. moCal processes that information on the User’s behalf as a processor or service provider.

Account and Billing Information

Users provide Moris Media with certain information, including name, email address, username, and password, when you set up your account. If you purchase a premium version of moCal, our third party payment processors will collect and store your billing address and credit card information. We store the last four digits of your credit card number, card type, and the expiration date. (the payment and billing information will be processed as established in the services agreement between Moris Media and your organization.)

Marketing Information

Users, Invitees, or Viewers interested in moCal’s services may contact us through forms made available on the Website and voluntarily give information such as name, work email, phone number, company, and role. Users, Invitees, or Viewers interested in our newsletter may also submit their name and email addresses to join our mailing list. We also receive other similar information provided by you if you participate in an event hosted by Moris Media or its partners (such as webinars) and in your interactions with our social media accounts.

Information Collected Automatically From You:

We and our Service Providers use Cookies, pixels, web beacons, and other technologies to receive and store certain types of information when you interact with us through your computer or mobile device (subject to your consent, opt-out preferences or other appropriate legal basis where legally required). Using these technologies helps us customize your experience with our Website, improve your experience, tailor marketing messages, and help us detect and prevent fraud and security risks. Here is more specific information about the types of information we collect:

Log & Device Data

When you use moCal, our servers automatically record certain information (“log data”), including information that your browser sends whenever you visit our Website. This log data may include the web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or approximate location. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.

Cookie Data

Depending on how you’re accessing our services and subject to your consent, opt-out preferences, or other appropriate legal basis where legally required, we may use “Cookies” (a small text file sent by your computer each time you visit our Website, unique to your moCal account or your browser) or similar technologies to record log data. When we use Cookies, we may use ‘session’ Cookies (that last until you close your browser) or ‘persistent’ Cookies (that last until you or your browser deletes them). For example, we may use Cookies to keep you logged into moCal. Some of the Cookies we use are associated with your moCal account (including Personal Data about you, such as the email address you gave us), and other Cookies are not. Moris Media provides a centralized cookie management service across the entire moCal application. You can find the link to manage your cookie preferences at the bottom of the moCal homepage under “Support” or under “Account Settings” within your moCal Website account. ( you can opt out through the “Cookie Preferences” link made available to you on the booking page you receive from a Prelude User.)

When you use our scheduling platform either as a User or an Invitee, we collect certain information about how you use the platform. For example, we collect information on the meeting types our Users use most often, and how many meetings are scheduled each day. We aggregate this information and use it to help us monitor and improve the Services, such as to determine which features are most popular amongst our Users, and which features could be added or improved.

Usage Data

Subject to your consent, opt-out preferences, or other appropriate legal basis where legally required, we use third-party Service Providers such as Google Analytics to provide certain analytics and Viewer interactions services to Moris Media in connection with our operation of our Website, including the collection and tracking of certain data and information regarding the characteristics and activities of visitors to moCal. You may opt-out of relevant cookies using opt-out features on their respective websites.

Third Party Tools

Certain third-party tools may not be opted out of and are essential to our service. For example, Moris Media has implemented Google reCAPTCHA Enterprise to help prevent spam and abuse. reCAPTCHA Enterprise collects hardware and software information, such as device and application data, and sends it to Google for purposes of providing, maintaining, and improving reCAPTCHA Enterprise and for general security purposes. This information is not used by Google for personalized advertising. Your use of reCAPTCHA Enterprise is subject to Google’s Privacy Policy and Terms of Use.

How We Use Your Personal Data:

We may use the data we collect about you, which may include Personal Data, to:

Provide the moCal Website Service

We will use your information to provide you with our Website, including to facilitate scheduling, create and manage your account, respond to your inquiries, prevent or address service errors, security, or technical issues, analyse and monitor usage, prevent spam, fraud, and abuse on the Website, and for other customer service and support purposes. We use the payment information you provide to inform you of past, present, and forthcoming charges, to display your invoicing history on the Website's billing page, and to conduct internal financial processes, such as checking the status of a credit card charge. We also share account information with your bank to verify the legitimacy of a charge in the event of a credit card dispute. For EU/ UK purposes, our legal bases for processing are performance of a contract and legitimate interests.

Understand and make improvements to our products

We will conduct research and analysis regarding your use of or interest in our products, services, or content, as well as the products, services, and content of others. This helps us improve our existing products and develop new ones. For EU/ UK purposes, our legal bases for processing is legitimate interests.

Communication with you:
Service-related correspondence

We may send you service and administrative emails to assure the correct operation of the service. We will also send you an email regarding your scheduled appointments. These messages are regarded as an integral element of the service, and you cannot opt out of receiving them. For EU/ UK purposes, our legal bases for processing is performance of a contract.

Promotional

Subject to your opt-out preference and subscription, we may send you communications about new product features, other news about moCal and Moris Media, or relevant topics. At any point, you may opt out of receiving these communications. Visit the 'Your Rights and Choices' section below. For moCal Invitees, rest assured that we do not use the email addresses you provide to schedule a meeting with a moCal User to send any form of direct marketing. However, you may receive marketing communications if you previously signed up for them or used the same email address to administer your moCal account. For EU/ UK purposes, our legal bases for processing is consent.

Addressing your requests

In addition, we will use your information to respond to your inquiries and feedback. For EU/ UK purposes, our legal bases for processing are performance of a contract, legitimate interests and/or compliance with a legal obligation.

Administrative

We may contact you to inform you of changes to your services, our service offerings, and other important service-related notices, such as changes to the Notice or notices regarding security or misconduct. For EU/ UK purposes, our legal bases for processing are performance of a contract, legitimate interests and/or compliance with a legal obligation.

Protecting Rights and Interests

We will use your information to protect our rights and interests, as well as those of our Users and any other person, and to enforce this Notice or our Terms of Service. For EU/ UK purposes, our legal bases for processing is legitimate interests.

Legal Compliance

We may use your information to comply with applicable legal or regulatory requirements, such as responding to requests from law enforcement or other government authorities, or in legal proceedings involving moCal or Moris Media. For EU/ UK purposes, our legal bases for processing is compliance with a legal obligation.

Other

We may also use your information to manage our business or carry out other functions described to you at the time of collection, with your consent where required by law. For EU/ UK purposes, our legal bases for processing is consent.

With Whom We May Be Sharing Your Information:

We may disclose your information, including Personal Data, in the following ways:

With Third-Party Service Providers, agents, contractors or government entities

We employ the services of other businesses, agents, and independent contractors ("Service Providers") to perform services on our behalf or to assist us in providing services and communicating with you. We may engage Service Providers to manage credit card and other payment transactions. In addition, we may engage Service Providers to provide services such as monitoring and developing moCal services, assisting with communications, infrastructure, and IT services, customer service, debt collection, and data analysis and enhancement. To perform these functions, these Service Providers may have access to your Personal Data or other information. In addition, third-party Service Providers may collect on our behalf some of the information categories enumerated above.

For legal, security, and safety purposes, we may share information with Service Providers and government agencies. This includes sharing information to enforce policies or contracts, address security violations, and aid in the investigation of fraud, security concerns, and other issues.

We require Service Providers to agree to take reasonable precautions to safeguard the Personal Data we share with them. We do not permit them to use or disclose your Personal Information outside of the scope of providing their services. The list of moCal's Service Providers that are also platform sub-processors can be provided on request.

Affiliates

We may share information with current or future affiliates or subsidiaries for the purposes described in this Privacy Notice.

Government entities

We may share your information if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to respond to a subpoena, court order, warrant, or other legal process; to enforce applicable Terms of Service or this Notice, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or moCal/ Moris Media; to detect, prevent, or otherwise address a security or technical issue; or to detect, prevent, or otherwise address In this process, Moris Media is committed to protecting the privacy of individuals, and all such disclosures are carefully reviewed to ensure their legitimacy and, if disclosure is required, that only the required information is provided or the request is contested as appropriate. Moris Media will notify you of any government requests, unless prohibited by law.

Authorised Agents

If you are using moCal as a paid member of an organization or if you are using your organization's email domain (thus representing yourself as a member of the organization), we may share your email address, plan information, and account data with an authorized agent of your company at the request of your company so that they can administer the account for the company.

Reorganization Event

We may transfer or assign your Personal Information to parties involved in a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation of our company (a "Reorganization Event"). You acknowledge that such transfers are permitted by this Privacy Notice and may occur.

Your Rights and Choices:

Depending on your relationship with Moris Media, you may exercise the following rights and options:

E-Mail

As described above, if you do not wish to receive promotional emails from us, you may unsubscribe at any time by clicking the unsubscribe link included in each email. Please note that your request may take up to ten (10) days to process. Please note that if you choose not to receive marketing communications from us, we may continue to send you service-related emails that cannot be opted out of. You have the option to deactivate your account if you no longer wish to receive service-related communications from us.

Cookies

You may also decline to provide or revoke consent for Cookies through your browser settings. The help function of your browser should include instructions on how to configure your computer to approve all Cookies, to notify you when a Cookie is issued, or to never receive Cookies. Please note that in order to authenticate Users and perform certain actions within moCal (such as paying for an event as an Invitee via moCal), certain strictly necessary Cookies are required to use the Website. You can also control the use of targeting, performance, and functional cookies on this website by selecting the Cookie Settings link in the page's footer.

Additional Rights

Depending on where you reside, the following privileges may apply to you, subject to any applicable exemptions or restrictions:

  • The right to know and access your Personal Data, such as the categories of Personal Data we have collected, the sources of Personal Data, the purposes of collection, and how Personal Data was used, disclosed, sold, or shared;
  • The right to have inaccurate Personal Information we maintain about you rectified;
  • The right to have your Personal Data deleted under certain conditions;
  • The right to opt out of the sale or sharing of your Personal Data as defined by applicable law;
  • The right to object to or opt out of certain types of processing, including targeted advertising, direct marketing, and certain categories of profiling and automated decisions;
  • The right to request that your Personal Data be restricted from further processing; The right to data portability, which is the ability to request a copy of your Personal Data in an easily accessible format;
  • The right to withdraw assent under specific conditions; and
  • The right to file a complaint with the relevant supervisory authority for data protection. You can locate the contact information for your data protection supervisory authority, if applicable, on the European Data Protection Board's website, or through other publicly accessible sources.

If you are in California and access the Website, our use of certain cookies may constitute a "sale" or "share" under the CCPA/CPRA. If you are a resident of California or Virginia, you can opt out of the use of cookies and other technologies for targeted advertising by clicking the "Opt Out of Targeted Advertising – Do Not Sell or Share My Personal Information" or "Cookie Settings" link in the Website's footer, or by clicking the opt-out link in the banner that appears when you first visit our website.

In the event that any of the aforementioned rights apply to you, you may exercise your rights by emailing us. Before processing certain requests, we will conduct an identity verification. We will not comply with your request unless you provide enough information for us to verify that you are the individual about whom we have collected Personal Data. If you have an Account with us, we will verify your identity using our existing Account authentication procedures. If you do not already have an account with us, we may ask for additional information to verify your identity. We will only use the Personal Data you provide during the verification process to verify your identity or authority to make a request and to monitor and document request responses, unless you specifically provided the information for another reason.

An authorized agent may be able to submit a rights request on your behalf. When we validate your agent's request, we may verify your and your agent's identities and request a signed authorization document from you. In order to secure your Personal Information, we reserve the right to deny a request from a representative who cannot provide evidence that they have been authorized to act on your behalf.

You may have the right to appeal any denials of your request to exercise your rights under certain laws. If your request is denied and you wish to file an appeal, please contact us via email.

Note on Third-Party Links:

Our website may contain links to the websites and applications of third parties. We may also use third-party advertisers, ad networks, and other advertising, marketing, and promotional companies to serve advertisements on our Website, subject to your opt-out or consent preferences. Access to and use of such linked websites and applications is not governed by this Policy, but rather by the privacy policies of the respective third parties. We do not endorse these parties, their content, or the products and services they provide, and we are not liable for their information practices.

Information Storage and Security:

Given the nature of communications and information processing technology, there is no absolute assurance that Personal Data will be protected from unauthorized access, modification, or destruction in the event of a violation of any of our physical, technical, or managerial safeguards. However, Moris Media considers seriously the security of your Personal Data. We have taken reasonable precautions to protect the Personal Data we collect from loss, misuse, unauthorized access, or disclosure. We have attained industry-recognized certifications and audits, such as ISO/IEC 27001, which demonstrate our dedication to our security program (this certification does not apply to the Prelude service).

You should also take precautions to prevent unauthorized access to your device and account by, among other things, selecting a password that no one else knows or can easily predict and keeping your login and password private. We are not liable for any lost, stolen, or compromised passwords, nor for any account activity resulting from unauthorized password use.

We retain Personal Data for as long as is necessary to fulfil the purposes for which it was collected, to perform our contractual and legal obligations (including any exemptions or exceptions contemplated by law), and for any applicable statute of limitations periods for the purposes of bringing and defending claims.

moCal Abuse Policy:
subheading

At moCal, we take all reports of abuse seriously and commit to thoroughly investigating each violation brought to our attention. If you encounter content on moCal that you believe breaches our Terms of Service, please report it to us. Once your report is submitted, we'll conduct an investigation and take suitable action. We'll reach out to you only if we need more information or have updates to share. However, if we determine that the reported issue does not constitute a violation, we may close your report without further communication.

Report Abuse

Categories of Abuse

We categorize abuse into the following types:

  • Spam, Malware, and Phishing: Users are forbidden from using moCal Services for sending "junk mail", "spam", "chain letters", “phishing”, or unsolicited mass emails. An example includes emails asking for credit card details under false pretences.
  • Promotion of Hatred, Violence, or Illegal/Offensive Activities: It's prohibited to transmit or publish content that is unlawful, promotes racism, discrimination, hatred, defames, abuses, harasses, stalks, threatens, or violates others' legal rights.
  • Sexually Explicit Material: We do not permit the publishing or transmission of sexually explicit or adult content using moCal Services.
  • Child Exploitation: We have a zero-tolerance policy towards content that exploits children. Such cases will result in account termination, and the involved content and user will be reported to law enforcement.
  • Personal and Confidential Information: Publishing others' personal and confidential information without consent is not allowed. This includes details like full names, phone numbers, addresses, social security numbers, credit card information, government IDs, and bank details.
  • Copyright Infringement: If a moCal user infringes the copyright of your work, we will respond appropriately in line with our policy.
  • Other Violations: For violations not covered above, please provide a detailed description for us to take appropriate action.

Your vigilance helps us maintain the safety and integrity of our services.

moCal Anti-Spam Policy:
Scope and Application

This Anti-Spam Policy applies to all moCal Services that facilitate sending bulk or commercial emails ("Covered Services").

Agreement to Comply

Your use of the Covered Services is contingent upon agreeing to this Anti-Spam Policy. Covered Services should only be used for sending emails or messages to individuals who have explicitly consented to receive such communications from you. This is typically obtained through permission-based email marketing. Violations, such as sending unsolicited emails or messages, will lead to the termination of your moCal account.

Definition of Permission

Permission means explicit, verifiable consent to receive commercial emails. This could be obtained through:

  • Email address submissions during downloads from your website or product/service purchases.
  • Opting in for email newsletters via your website forms.
  • Consent given during contests, events, or surveys you conduct, with clear notification of marketing emails.
  • Opt-in checkboxes (unchecked by default) on forms, indicating willingness to receive your emails.
  • Business cards received where the individual has expressed interest in receiving commercial emails.

We mandate strict adherence to these guidelines. If a recipient marks your email as spam, despite your having explicit permission, it does not count as a violation. However, consent is considered withdrawn if a recipient opts out of your emails.

Compliance Rules
  • You must have explicit permission for the subject matter of your emails.
  • Keep sufficient proof of consent from all recipients.
  • Do not use Covered Services to send emails to lists that are purchased, rented, or acquired from third parties.
  • Ensure accurate and truthful routing and header information.
  • Avoid misleading subject lines.
  • Provide a clear, one-click unsubscribe option and promptly honor opt-out requests within 10 days.
  • Include your valid physical postal address in all emails.
  • Clearly indicate if the email is an advertisement or solicitation and offer an opt-out option.

We reserve the right to verify your compliance with this policy at any time, including asking for proof of consent for any email address you have imported into your Covered Services.

Your use of the Covered Services indicates full acceptance of this Anti-Spam Policy.

Questions and Reporting Spam

If you have queries regarding our Anti-Spam Policy or wish to report spamming activities by a moCal user, please contact us at legal@mocal.ai.

moCal Intellectual Property Rights (IPR) Complaint Process:
Reporting Alleged Infringement

If you suspect that your copyright or other intellectual property rights have been infringed upon by content on any moCal service, please contact our Designated Agent with the following details:

  1. Authorized Signature: Provide the electronic or physical signature of the person authorized to act on behalf of the copyright or intellectual property right owner.
  2. Description of the Work: A detailed description of the copyrighted or intellectual property work you claim has been infringed.
  3. Location of Infringing Material: Precise identification of the alleged infringing content, including its location or URL, if possible.
  4. Your Contact Information: Provide your address, telephone number, and email address (if available) to enable us to contact you.
  5. Good Faith Statement: A declaration that you believe in good faith that the disputed use of the material is not authorized by the copyright or intellectual property owner, its agent, or the law.
  6. Accuracy Statement: A statement, under penalty of perjury, affirming that the information in your notice is accurate and that you are authorized to act on behalf of the copyright or intellectual property right owner.

For your complaint to be effective, please send the above information to our Designated Agent for IPR claims at legal@mocal.ai.

Liability for Misrepresentation

Be aware that knowingly making a false claim of infringement could subject you to liability under the relevant sections of the Copyright Act in your jurisdiction. Please ensure the accuracy and authenticity of your claims before submission.

Users Outside India and the United States:

Our database and application infrastructure are located in India and the United States.

If you are a resident of the European Economic Area, the United Kingdom, Canada, or another jurisdiction outside India and the United States with laws and regulations governing the collection, use, and disclosure of Personal Data that differ from United States laws, please be aware that information we collect (including through the use of methods such as Cookies and other web technologies) will be processed and stored in the United States or in other countries where we or our service providers maintain facilities. By submitting your Personal Data to Moris Media and using moCal, you expressly consent to the transfer, processing, and storage of your Personal Data in the United States or another jurisdiction that may not offer the same level of privacy protection as your country of residence or citizenship. (For a list of applicable jurisdictions, please consult our list of sub-processors.)

Moris Media may transfer your Personal Data to various locations in connection with the operation of its Website, which may include locations both within and outside the European Economic Area. We rely on Standard Contractual Clauses and the UK Addendum to transfer Personal Data submitted by individuals in the European Economic Area, the United Kingdom, and Switzerland in a legal manner.

Moris Media has appointed representatives in the European Economic Area and the United Kingdom in accordance with the GDPR and UK GDPR. If you are located in these regions, you can contact our representatives at any time if you have any queries regarding data protection. You can find their contact information in the "Contacting Us" section.

Dispute Resolution:

Details regarding moCal’s dispute resolution process are available in the moCal Terms of Use.

Changes to this Notice:

This Notice is current as of the Effective Date set forth above. This Notice may change if there is a material change to the way information is handled at Moris Media, or to clarify our Notice or adjust clerical errors. If any changes are made, we’ll post them on this page, so please be sure to check back periodically. If you continue to use moCal after those changes are in effect, you agree to the revised Notice.

Contacting Us:

If you have any questions or comments about this Notice or anything related to privacy, please contact us via email on support@mocal.ai

moCal – Security & Compliance
Effective from: 01st January 2024

moCal's Approach to Security, Privacy, and Compliance:

moCal is a comprehensive cloud-based scheduling platform that integrates seamlessly with various calendar providers to streamline meeting scheduling. Our platform is engineered to access only essential data from customers' calendars, ensuring a secure and efficient scheduling experience. At moCal, we are continuously committed to privacy, minimizing access to customer data and implementing best security practices.

Platform Privacy and Security Overview:
moCal Calendar Integrations
  • Google Calendar and Office365: moCal connects to these calendars to simplify scheduling, accessing only necessary information like event duration and availability. We don't store details of your appointments, ensuring your calendar data remains private.
  • moCal Outlook Plug-in: This integration allows moCal to check your availability without accessing personal details like meeting subjects or attendee information. All data is encrypted for secure communication and storage.
  • iCloud Calendar Integration: moCal uses iCloud credentials for integration, and we recommend users enable two-factor authentication for enhanced security.
moCal Calendar Authentication
  • We use OAuth for secure authentication with Office365 and Google Calendar, allowing users to disconnect anytime. The moCal Outlook Plug-in requires installation on customer devices for calendar reading and event scheduling.
Booking Pages
  • moCal users can customize booking pages, but we advise against collecting sensitive personal information through these pages.
Data Encryption
  • We ensure all browser connections are encrypted, and all data is encrypted at rest. Passwords are stored securely, and iCloud credentials are encrypted for added protection.
Vulnerability Management
  • moCal maintains up-to-date systems, monitors for vulnerabilities, and uses containerized services for security. Our infrastructure on the Google Cloud Platform is subject to regular internal assessments.
Incident Response Plan
  • We actively monitor for security issues, with containment measures to disconnect affected systems quickly. Data recovery is executed from clean backups, with ongoing monitoring post-recovery.
Change Management Plan
  • Our engineering team rigorously tests new releases for reliability and customer experience. Changes undergo peer review, quality assurance testing, and continuous monitoring post-release.
Employee Screening and Policies
  • moCal conducts thorough background checks on all employees. Regular training on security, GDPR, and compliance is provided to ensure staff awareness and adherence to security and privacy standards.

moCal is dedicated to providing a secure, private, and compliant scheduling platform, consistently updating our practices to meet and exceed industry standards.

moCal’s Compliance with Information Technology Act, 2000 of India:

moCal, as a leading provider of scheduling solutions, is deeply committed to ensuring the security and compliance of its services, especially in line with the Information Technology Act, 2000 of India and GDPR. This commitment not only builds trust with users but also aligns with legal standards, safeguarding both user data and operational integrity.

Data Protection and Privacy

moCal’s approach to data protection and privacy is robust and comprehensive, designed to align with the stringent requirements of the Information Technology Act, 2000. The Act emphasizes the protection of sensitive personal information, and moCal has instituted several measures to uphold these standards. These include encryption of data both in transit and at rest, regular security audits, and implementation of secure access controls. moCal's privacy policies ensure that user data is handled with utmost confidentiality and integrity, consistent with legal mandates.

Cybersecurity Measures

Understanding the evolving nature of cyber threats, moCal has implemented an array of cybersecurity measures. These include firewalls, intrusion detection systems, and regular vulnerability assessments, ensuring that the platform remains resilient against unauthorized access and cyber-attacks. moCal’s security protocols are regularly updated to respond to new challenges, ensuring compliance with the IT Act’s provisions regarding cybersecurity.

User Consent and Data Sovereignty

Compliance with the IT Act extends to how moCal obtains user consent for data processing. Users are provided with clear information regarding the nature of data collected and its intended use, ensuring informed consent. moCal also respects data sovereignty principles, ensuring that data storage and processing comply with national regulations on data localization, a key aspect of the IT Act.

Regular Compliance Audits

To maintain alignment with the IT Act, moCal undergoes regular compliance audits. These audits are conducted by independent auditors who assess moCal’s adherence to the legal requirements, ensuring that compliance is not just a one-time effort but an ongoing process. The findings from these audits are used to continually refine and improve moCal’s security and compliance strategies.

Incident Response and Reporting

In line with the IT Act’s guidelines, moCal has established a robust incident response mechanism. This ensures swift action in the event of a data breach or security incident, minimizing potential harm. In compliance with the Act’s reporting requirements, moCal maintains transparency with users and regulatory bodies about any incidents, reinforcing its commitment to accountability and trust.

Employee Training and Awareness

moCal recognizes that security and compliance are as much about people as they are about technology. Regular training programs are conducted for employees to ensure they are aware of their roles and responsibilities in upholding the IT Act’s standards. This training includes awareness of data protection laws, cybersecurity best practices, and the importance of maintaining user privacy.

End-to-End Encryption

To further bolster security, moCal employs end-to-end encryption for all communications within its platform. This measure ensures that any data transmitted by users is secure from interception or eavesdropping, aligning with the IT Act’s provisions for secure digital communication.

Grievance Redressal Mechanism

In compliance with the IT Act, moCal has in place an effective grievance redressal mechanism. Users can easily report any concerns or violations related to data privacy and security. This mechanism ensures prompt resolution of user concerns, demonstrating moCal’s commitment to user-centric service.

Future-Proof Compliance

As the digital landscape and legal frameworks evolve, so does moCal’s approach to security and compliance. The platform continuously adapts to meet the changing requirements of the IT Act and other relevant legislations, ensuring that it remains at the forefront of legal and security standards.

Conclusion

moCal’s commitment to security and compliance in accordance with the Information Technology Act, 2000, is unwavering. By implementing rigorous data protection measures, regular compliance audits, robust cybersecurity strategies, and effective user consent mechanisms, moCal not only adheres to legal requirements but also demonstrates its dedication to safeguarding user trust and ensuring a secure digital environment.

moCal’s Compliance with GDPR:

At moCal, safeguarding our users' data privacy and protection is paramount. We've consistently surpassed industry standards in this regard, emphasizing that we don't collect or process personal information beyond what's necessary for our products' functionality. This commitment is ingrained in our privacy-conscious culture and is further bolstered by the General Data Protection Regulation (GDPR).

Understanding GDPR

GDPR is a comprehensive EU privacy and data protection law that mandates the protection of EU residents' data and amplifies their control over personal data. It's not just limited to EU-based companies but applies globally to any organization handling EU residents' data. Since our users' data is vital, regardless of location, we have embraced GDPR standards globally, effective from 25th May 2018.

Defining Personal Data

Under GDPR, personal data includes any information related to an identifiable individual. This extends beyond names and email addresses to encompass financial details, political views, genetic and biometric data, IP addresses, and more, recognizing a wide spectrum of identifiable information.

moCal's GDPR Readiness

Our preparation for GDPR compliance has been multifaceted:

  1. Organizational Awareness: We've heightened GDPR awareness across moCal and trained employees in data handling, emphasizing information security.
  2. Product Assessment: Each moCal product has been evaluated against GDPR requirements, leading to new features enhancing user control over data.
  3. Information Asset Register: We've developed an IAR, detailing roles, data categories, access permissions, and process overviews for comprehensive compliance.
  4. Sub-processor Evaluation: We've reassessed third-party service providers and streamlined contracts to align with current security and privacy demands.
  5. Privacy Champions and DPO: Internal privacy champions across teams and a Data Protection Officer have been appointed to ensure ongoing compliance.
  6. Privacy by Design: Our application teams have integrated privacy into product development, offering users enhanced control over their data.
  7. Data Processing Addendum: We've updated our Data Processing Addendum to meet GDPR's data processing requirements. Administrators can request a copy at legal@mocal.ai.
  8. Data Protection Impact Assessments: DPIAs have guided the implementation of appropriate data processing controls.
  9. Internal Audits and Security Enhancements: Regular audits have led to improved data security methods, including data encryption based on sensitivity and risk.
  10. Database Management: We've refined our databases, ensuring accuracy and compliance with our Terms of Service.
  11. Breach Notification Protocol: In the event of a breach, we will notify customers within 72 hours, adhering to our Privacy Incident Response policy.
  12. Privacy Policy Revision: Our Privacy Policy has been updated to reflect the requirements of applicable privacy laws, based on our data management practices

At moCal, we are dedicated to upholding the highest standards of data privacy and security, in line with GDPR and beyond, ensuring our users' data is handled with the utmost care and respect.

moCal – Community Guidelines
Effective from: 1st January 2024
Introduction:

Welcome to the moCal community! Our platform is more than just a scheduling tool; it's a vibrant space for collaboration, learning, and sharing insights. The purpose of these Community Guidelines is to ensure that every member of the moCal community can engage, interact, and benefit in a safe, respectful, and positive environment.

Here, we value the power of community and believe that every member brings unique insights and experiences that contribute to the collective wisdom of moCal users. Our guidelines are crafted to foster constructive conversations, encourage the exchange of ideas, and build a supportive network where members can grow both personally and professionally.

As you participate in this community, remember that our guidelines are in place to maintain a respectful and harassment-free environment. They are designed not only to outline acceptable behaviours but also to protect the diverse voices that make our community unique. Whether you are here to seek advice, share experiences, or offer support, these guidelines will help navigate your interactions and ensure a fruitful experience for all.

We encourage every member to read, understand, and adhere to these guidelines. Together, we can create a community that reflects the ethos of moCal – innovative, inclusive, and always forward-thinking.

Purpose and Values:

The moCal community is a dynamic and inclusive platform where individuals from diverse backgrounds converge to share knowledge, insights, and experiences related to our scheduling solutions and beyond. Our community's primary purpose is to foster a supportive environment that encourages learning, problem-solving, and networking among users, developers, and enthusiasts of moCal. It's a place to seek advice, share best practices, and discover innovative ways to maximize the potential of moCal's tools in various professional and personal contexts.

Central to our community are the values of respect, collaboration, and innovation. We believe that every question asked and every answer provided adds value, fostering a culture of continuous learning and mutual respect. Collaboration lies at the heart of our community – it's a space for connecting with peers, learning from others' experiences, and collectively finding solutions to common challenges. Innovation drives us forward, and we encourage members to share creative uses of moCal, explore new ideas, and provide feedback that fuels continuous improvement.

The moCal community is more than just a user forum; it’s a melting pot of ideas, a hub for sharing best practices, and a beacon for continuous learning and innovation. We invite all members to embrace and uphold these values, contributing to a vibrant and enriching community experience.

General Community Conduct:

At moCal, we strive to maintain a community where openness, respect, and professionalism are the cornerstones of every interaction. Our general conduct guidelines are designed to create a welcoming and constructive environment, where all members feel valued and empowered to participate.

Respect and Professionalism

Above all, we expect all community members to treat each other with respect. Every interaction should be professional, courteous, and considerate. Diverse opinions and perspectives are encouraged, but they must be presented thoughtfully and without belittling others. Derogatory, offensive, or discriminatory language is strictly prohibited and will not be tolerated.

Constructive Engagement

We encourage members to engage constructively - offering solutions, sharing insights, and providing supportive feedback. It’s through positive and productive discussions that our community thrives. We ask members to avoid confrontational or aggressive behavior that could lead to conflicts or unproductive arguments.

No Harassment or Bullying

Harassment in any form is unacceptable. This includes bullying, intimidation, direct or indirect threats, and personal attacks. We are committed to creating a safe space for everyone, free from fear of harassment or mistreatment.

Appropriate Content

All posted content must be appropriate and relevant to the moCal community. Avoid posting spam, explicit material, or content that violates intellectual property rights. Members should not use the community for self-promotion or commercial solicitation unless specifically permitted.

Reporting Misconduct

If you encounter any behavior or content that violates these guidelines, please report it immediately. We rely on our community members to help us maintain these standards.

By adhering to these guidelines, each member contributes to a healthy, productive, and enjoyable community experience. Our collective responsibility is to uphold these standards, ensuring moCal remains a place of positive interaction and valuable collaboration.

Content Sharing and Posting Guidelines:

At moCal, we encourage active content sharing and posting, as it drives the exchange of ideas, solutions, and experiences within our community. To ensure these contributions are valuable and appropriate, we have established the following guidelines:

Relevance and Accuracy

Content shared should be relevant to moCal and its community. It should contribute to the conversation, providing accurate, useful information or seeking genuine assistance. Misleading or false information undermines the trust and integrity of our community and is not permitted.

Intellectual Property Respect

Honour intellectual property rights at all times. Share content you have the right to distribute and give proper credit for others’ work you may reference. Plagiarism, copyright infringement, or sharing pirated materials are strictly against our policy.

No Inappropriate Content

Avoid posting content that could be deemed offensive, inflammatory, or not safe for work. This includes avoiding explicit language, graphic imagery, or any material that could be considered discriminatory or harmful.

Clear and Respectful Communication

Ensure your posts are clear and easy to understand, avoiding excessive jargon or technical terms that may not be widely recognized. Be respectful and professional in your tone, even in disagreements or debates.

Avoiding Spam and Self-Promotion

Refrain from sharing unsolicited promotional material, advertisements, spam, or irrelevant links. While sharing personal experiences and recommendations is valuable, overt self-promotion detracts from the purpose of our community.

Adhering to these guidelines ensures that the content shared within the moCal community is constructive, respectful, and beneficial to all members. By fostering responsible content sharing, we can maintain a rich, informative, and engaging community environment.

Engagement and Interaction:

In the moCal community, vibrant and meaningful interactions form the foundation of our shared learning and growth. To cultivate a space where every member feels encouraged to engage and interact, we emphasize the importance of constructive and respectful communication.

Encouraging Constructive Dialogue

We urge members to engage in discussions that are positive and productive. When replying to others, consider the value your response adds to the conversation. Offer solutions, share experiences, or provide constructive feedback. We believe every interaction is an opportunity to support and uplift one another.

Respectful Responses and Criticism

When disagreeing with an opinion, do so respectfully. Focus on providing constructive criticism and alternative perspectives without disparaging the individual. Remember, a respectful tone and polite discourse are essential, even in disagreement.

Navigating Disputes

In any community, disagreements are natural, but how we handle them makes all the difference. If a discussion becomes contentious, we encourage members to de-escalate the situation by steering the conversation back to a constructive path or, if necessary, seeking moderation from the community team.

Encouraging Diverse Perspectives

Our community is strengthened by its diversity. We encourage members to listen to and appreciate different viewpoints. Understanding that each member brings unique experiences and knowledge leads to richer, more informative discussions.

Avoiding Miscommunication

Online communication lacks the nuances of face-to-face interaction. Be mindful of how your words may be perceived. Clear and thoughtful communication reduces misunderstandings and fosters a more harmonious environment.

By embracing these principles of engagement and interaction, members of the moCal community contribute to a supportive, enriching, and dynamic environment, where every member feels valued and empowered to participate actively.

Privacy and Confidentiality:

In the moCal community, we deeply value and respect the privacy and confidentiality of our members. Upholding these principles is vital to maintaining trust and integrity within our community.

Safeguarding Personal Information

Members should be cautious about sharing their own or others' personal information. This includes, but is not limited to, phone numbers, email addresses, physical addresses, or any other personally identifiable information. Disclosing such details can potentially lead to privacy breaches and should be avoided in public posts or discussions.

Confidentiality of Conversations

We encourage openness and sharing, yet it’s crucial to recognize the public nature of our community. Discussions that involve confidential or sensitive information, particularly about business practices or client details, should be handled with discretion. If in doubt, it’s best to err on the side of caution and not share.

Respecting Third-Party Information

Sharing third-party content or information in the community should always be done with respect for privacy and confidentiality. Ensure you have the right or permission to share any such information before posting.

Reporting Privacy Concerns

If you notice any breach of privacy or confidentiality within the community, we urge you to report it immediately. This helps us take prompt action to address the issue and maintain the safety and integrity of our community.

By adhering to these privacy and confidentiality guidelines, members help create a secure and trusting environment where open, yet respectful, conversations can flourish.

Reporting and Moderation:

In the moCal community, we rely on the collective effort of our members and moderators to maintain a positive and respectful environment. A crucial aspect of this is the reporting and moderation process, which helps address inappropriate content or behavior.

Reporting Mechanism

If you encounter any content or behavior that violates our community guidelines, please use the reporting mechanism provided. This could include offensive posts, spam, harassment, or other disruptive activities. Prompt reporting is essential in dealing with such issues effectively and maintaining the community’s integrity.

Role of Moderators

Our moderators play a key role in overseeing the community. They review reported content and take appropriate action, which may include removing content, issuing warnings, or in severe cases, banning members who consistently breach guidelines. Moderators also help facilitate discussions, ensuring they remain constructive and on-topic.

Timely Response

We strive to respond to reported issues in a timely manner. The community team regularly monitors reports and moderator interventions to ensure a swift and appropriate response.

Feedback and Appeals

We welcome feedback on moderation decisions. If you have concerns about a decision or wish to appeal against any action taken, please contact us directly. We aim for transparency and fairness in our moderation process.

By engaging in self-regulation and supporting our moderation team, community members play an active role in fostering a respectful and engaging environment for all.

Consequences of Policy Violations:

Adherence to moCal's community guidelines is critical for maintaining a respectful, informative, and positive environment. Violations of these guidelines are taken seriously, and we have established clear consequences to address them.

Warning and Education

In cases of minor or first-time violations, we typically issue a warning. Our aim is to educate members about the guidelines and encourage better practices. We believe in giving members a chance to understand and correct their behavior.

Content Removal

Posts or comments that breach our guidelines, such as those containing offensive language, spam, or irrelevant promotions, will be removed. This ensures that the community remains a valuable resource for everyone.

Temporary or Permanent Bans

Repeated violations or severe misconduct, like harassment or hate speech, will result in temporary or permanent bans from the community. These measures are necessary to protect the interests and safety of all community members.

Review Process

We ensure a fair review process for any actions taken. Members can appeal decisions by contacting the community team. This process allows us to consider individual circumstances and maintain fairness.

By enforcing these consequences, we aim to uphold the standards of our community and ensure that moCal remains a welcoming and constructive space for all members. It's through collective adherence to these guidelines that our community thrives.

Updates and Revisions:

At moCal, we understand that the digital landscape and community dynamics are constantly evolving. To ensure our guidelines remain relevant and effective, we regularly review and update them.

Continuous Review Process

Our team periodically assesses the effectiveness of the current guidelines, taking into account new challenges, community feedback, and changes in online interaction norms. This proactive approach ensures that our policies are up-to-date and continue to serve the community’s best interests.

Incorporating Feedback

Member feedback is invaluable in shaping our guidelines. We encourage community members to share their thoughts and suggestions on how we can improve. This collaborative approach helps us create guidelines that reflect the needs and values of our diverse community.

Announcements of Changes

Any significant updates to the guidelines will be communicated to all members through community announcements or direct notifications. We aim to ensure that members are well-informed of any changes and understand the implications for their participation in the community.

Adapting to Legal and Regulatory Changes

In response to new legal or regulatory requirements, we may revise our guidelines to ensure compliance while continuing to protect the interests of our community members.

Through this process of ongoing revision and adaptation, we strive to maintain a safe, respectful, and engaging environment for all moCal community members.

Conclusion:

It's important to reflect on the core purpose these guidelines serve. They are not just rules to follow, but a manifestation of our commitment to fostering a positive, inclusive, and enriching environment for all members.

A Living Document

Remember, these guidelines are dynamic, evolving with the community's growth and the digital landscape's changes. They are a living document, designed to adapt and respond to new challenges and opportunities.

Your Role is Key

The success of the moCal community hinges on the active and thoughtful participation of each member. By adhering to these guidelines, you contribute to a space where ideas thrive, support is abundant, and constructive dialogue leads to innovation.

Open Channels for Communication

We encourage you to keep the lines of communication open. Your feedback, questions, and concerns are invaluable in ensuring that the moCal community remains a vibrant and resourceful hub.

Together, We Thrive

As members of the moCal community, we share a collective responsibility to uphold these standards and principles. Together, we create a space not just for networking and knowledge sharing, but for building lasting relationships and driving forward the future of time management and productivity solutions.

Thank you for being a part of the moCal community. Your engagement and adherence to these guidelines play a crucial role in making this a welcoming and productive space for everyone.

Contact Information:

For any inquiries, concerns, or feedback regarding the moCal community guidelines, please feel free to reach out to us. Your input is invaluable in maintaining a healthy and vibrant community. For direct communication, send us an email at support@mocal.ai. We aim to respond promptly to your queries and suggestions. You can also connect with us on our social media platforms for updates and interactions with the broader moCal community.

moCal – Brand Policy
Effective from: 01st January 2024

Introduction:

At moCal, we recognize that our brand is more than just a name or a logo - it embodies our mission, values, and the quality of service we provide to our users. Our Brand Policy is crafted with the intent to maintain and enhance this identity, ensuring that it consistently reflects the excellence and innovation that moCal stands for.

The Essence of Our Brand:

Our brand is a reflection of our commitment to providing exceptional scheduling solutions, characterized by ease of use, reliability, and forward-thinking technology. It represents our dedication to improving time management and efficiency for individuals and businesses alike. The moCal brand is not just a representation of our products and services but also an embodiment of our customer-first philosophy and our pursuit of excellence in every aspect of our operation.

Guiding Principles of Our Brand Policy:
  • Consistency and Integrity: We strive for uniformity in our brand representation across all platforms and touchpoints. This consistency reinforces our brand's integrity and aids in building a strong, recognizable identity.
  • Quality and Professionalism: Our brand reflects the high standards we set for ourselves and our products. Every use of the moCal brand is aligned with the quality and professionalism that our users expect from us.
  • Innovation and Progress: As a brand at the forefront of scheduling technology, we ensure that our branding communicates innovation, modernity, and a forward-looking approach.
  • Respect and Compliance: Adherence to legal standards and respect for intellectual property rights are non-negotiable aspects of our Brand Policy. We ensure that our brand usage always complies with legal requirements and reflects our ethical stance.
Application of the Brand Policy:

This policy applies to all representations of the moCal brand, including but not limited to digital and print media, communications, marketing materials, and any other form of brand expression used internally and externally. It is essential for all employees, partners, and affiliates to understand and adhere to these guidelines to maintain the integrity and effectiveness of the moCal brand.

Our Commitment:

At moCal, we are committed to upholding the principles outlined in our Brand Policy, fostering a brand that resonates with excellence, trust, and innovation. As we evolve and grow, our Brand Policy will adapt, always keeping in step with our core values and the expectations of our users.

Brand Name Usage:

In all communications, marketing, and branding materials, the name of our platform should be correctly referred to as "moCal." It is crucial to maintain this specific capitalization, with a lowercase 'm' and an uppercase 'C', to reflect our brand accurately and consistently. This format not only upholds our brand identity but also ensures recognition and professionalism across various platforms and mediums.

It's important to avoid any abbreviations, acronyms, or alternative stylizations that deviate from this standard unless they are officially provided and sanctioned by Moris Media. Such consistency in the usage of our brand name plays a vital role in maintaining the integrity and recognizability of the moCal brand in a crowded digital landscape. Ensuring uniformity in how our name is presented helps strengthen our brand presence and aids in building a strong, cohesive image that users, partners, and the public can easily identify and trust.

Logo Usage:

The moCal logo stands as a central element of our brand's visual identity, symbolizing our commitment to simplicity, efficiency, and innovation in scheduling solutions. It is imperative that the logo remains unaltered in any form. This includes maintaining its original colour scheme, proportions, and design elements without any modifications. The integrity of the logo must be preserved to ensure it remains a distinct and recognizable symbol of our brand.

When using the logo, it's important to avoid overlaying or merging it with other symbols, graphics, or text. Such practices could obscure the logo and dilute its impact. Additionally, sufficient space should be maintained around the logo, ensuring it's clearly visible and stands out in any application, whether it's digital media, print, or merchandise. This clear space acts as a visual buffer, enhancing the logo's prominence and safeguarding its position as a key representative of the moCal brand identity.

Colour Palette:

The moCal brand colour palette plays an integral role in shaping our visual identity. It's a carefully selected spectrum of colours that reflects our brand's ethos and personality. For all forms of communication, be it digital or print, it's essential to adhere strictly to this approved palette. This consistency in colour usage helps in creating a strong, memorable brand presence, ensuring that all materials associated with moCal are instantly recognizable and resonate with our brand values.

Typography:

Typography is a key element in reinforcing the moCal brand identity. We have carefully chosen specific fonts that embody our professional and cohesive aesthetic. These fonts are to be used consistently across all communication channels to maintain visual harmony and brand recognition. The use of unauthorized fonts in any brand-related materials is strictly prohibited, as it can disrupt the visual consistency and the professional appearance we strive to maintain across all our brand touchpoints.

Voice and Tone:

At moCal, our brand voice is human, helpful, and confident, mirroring our approach to service and communication. We prioritize simplicity and clarity in our messaging, ensuring that every piece of written or verbal communication is straightforward and easy to understand. This approach is fundamental in making our brand more relatable and trustworthy. Whether it's customer support, marketing materials, or internal communication, our voice consistently reflects these core principles, resonating with our commitment to exceptional service and user-friendly solutions.

Visual Elements:

The imagery used in conjunction with the moCal brand plays a pivotal role in communicating our values and aesthetic. It is crucial that all images associated with moCal are of high quality, relevant, and reflect the professionalism of our brand. They should visually convey the essence of moCal and resonate with our audience. Usage of unprofessional or off-brand imagery detracts from our brand identity and is not permitted under any circumstances, as it can undermine the overall perception of the moCal brand.

Trademarks:

moCal is a registered trademark of Moris Media, a designation that signifies our brand's uniqueness and credibility. It is essential that the moCal trademark is correctly identified and acknowledged in all instances of its use. Unauthorized use of the moCal trademark, without explicit permission from Moris Media, is strictly prohibited and subject to legal ramifications. This policy ensures that the trademark's integrity and value are preserved, maintaining the brand's distinct identity and reputation.

Co-branding and Partnerships:

All co-branding or partnership activities involving moCal must align with our brand policy and require prior written consent from an authorized representative of Moris Media. It is important that these collaborations harmoniously blend the branding elements of both parties, ensuring that neither overshadows the other. This balance is crucial in maintaining the integrity and recognition of the moCal brand while allowing for a mutually beneficial partnership.

Brand Policy Violations:

Any misuse or improper representation of the moCal brand should be promptly reported to Moris Media's Brand Management team. We take such matters seriously, and violations of our brand policy are subject to consequences. These can range from requests for corrective action to more stringent legal measures, depending on the severity of the violation. Our aim is to protect the brand's integrity and ensure that its use always aligns with our established guidelines and values.

Conclusion:

Our brand represents a promise, a commitment that we make to our customers and stakeholders. It embodies the essence of what moCal stands for - innovation, reliability, and user-centric service. Adhering to this brand policy is not just about maintaining a consistent visual identity; it's about upholding the values and principles that moCal is built upon. By following these guidelines, we ensure that the quality and integrity of the moCal brand are preserved, thereby reinforcing our reputation in the market.

We understand that maintaining these standards consistently across various platforms and communications can be challenging. Therefore, we deeply appreciate your commitment to these guidelines. Should you have any questions, require clarifications, or need further guidance on how to best represent our brand, our Brand Management team is always available to assist you. Their expertise and support are invaluable in helping you navigate the nuances of our brand policy, ensuring that every representation of moCal aligns with our high standards and contributes positively to our brand's standing in the marketplace.